Support

 

 

 

 

 

 

  

E-mail/Remote Service

We offer services such as E-mail and Remote Support to give our contracted customers comfort in using our products.

 

We will quickly answer technical questions, such as operating instructions and troubleshooting.

Version

To improve the functions and operation of our products, we release software upgrades and bug fix programs.

Repair

If there are problems with the software system you purchased or contracted, we will quickly respond to fix the system.

 

We provide support by remote operation and e-mail.

After sales support for “CREACOMPO II”

 

 
  CREACOMPO II for Enterprise Cloud Services
(Standard contract・One year license)
Remote Support via
e-mail		 Free
Group training Free
Software upgrade Free
On-site Support Charged
 

 

 

※　Pricing depends on each case.
※　We charge additional expenses costs for on-site technical support like transport fee and accommodation fee.

 

Support inquiry

 

Please use this form for more information or inquiries on our support.

 

*Fields marked in red are required.

Support inquiry*

 

 A. PATTERN MAGICⅡ
B. PATTERN MAGICⅡ3D
C. GradingMagicⅡ
D. MARKER MAGICⅡ
E. XIFORM MAGIC
F. PATTERN MAGIC
G. GradingMagic
H. MARKER MAGIC
I. Other

 

Consulting category*

 
    Method of operation
    Setting changes
    Failure error
    License update
    Other

Comments/Questions*

 

 

 

 

 

 

 

Contact information


 

Name*

Organization/Company*

Your section/Your position

E-mail address*

Phone number*
Confirm
 

 

 

※　We will return you about your inquiries via an e-mail. For the correct answer to an inquiry, the information you provide may be conveyed to our subsidiary companies.